Search results for " E-Government"
showing 4 items of 4 documents
Impatti degli strumenti di e-government sui processi di co-produzione e sui rapporti di interazione fra Enti locali e cittadinanza. Il caso della pia…
2017
In recent years, many legislative reforms have affected local authorities. In this context, the spread of open data technologies and e.government tools seems to allow for greater involvement of citizens in the management of public services. This research aims to study the impact of these new technologies on public service management and on relationships local authorities and citizens. Through a single case study, the effects of the ePart project (platform for the joint management of urban environments) on the Udine municipality have been analyzed. The research results show an improvement in the management of public services in terms of transparency and accountability, by intensifying the in…
Using System Dynamics to Assess a Web 2.0 Governance Model for Public Service Delivery
2011
In the last decade Public Administrations (PA) have introduced new governance models to design, implement and deliver public services to citizens. Such models have been also driven by the New Public Management (NPM) movement, which contributed to increase the pressure on PA, of both central governments and communities, to design more citizen-centric oriented services aimed to improve PA outcomes, efficiency and accountability. A key-lever on which PA can act on to reach the above goals is the use of WEB 2.0 technologies, which can enhance a fruitful collaboration between citizens and PA, not only in an ex-post analysis, but also, and in particular, in an ex-ante phase, letting the final use…
The determinants and barriers of e-Government Adoption in the Municipality of Palermo
2014
La costante innovazione tecnologica fornisce nuovi spunti per la creazione di network efficienti e lo sviluppo di nuovi business. Anche la Pubblica Amministrazione (PA) vuole sfruttare tali opportunità. In particolare, la PA, attraverso l’implementazione di una strategia di e-Government può mirare a una maggiore efficienza, alla riduzione dell’errore umano e delle frodi. Tuttavia, non si tratta di un mero cambiamento di strumenti. Il passaggio a un’Amministrazione Digitale richiede un cambio di approccio manageriale. Partendo dalla somministrazione di un questionario (sul sito istituzionale del Comune di Palermo, 389 risposte utili) che ha confermato la poca consapevolezza dei cittadini rig…
CRAWLING - A SOLUTION FOR EFFICIENT E-GOVERNMENT. STUDY ON ANTI-COUNTERFEITING TRADE AGREEMENT (ACTA) FOCUSED ON SOCIAL MEDIA
2012
The applicability of Web 2.0 as an e-Government tool is still a fully unexploited area due to the software novelty in this regard and the lack of commitment of public bodies. The current paper sets out to offer a solution to acknowledge information of public interest that might be of use to an e-Citizen. Currently, social networks have proven useful in keeping in touch with friends, research, collaboration and political activism. Data mining through social network is a relatively new subject, which has been intensely approached by researchers as of late. The results presented in the current paper have been obtained using a crawler on Twitter.